How do I use Micollab?

This article will walk you through how to make both internal & external calls. This will also demonstrate how to adjust audio and microphone settings.

• To use Micollab, please be sure that you have softphone chosen, if you have deskphone chosen, your calls will pick up on your desk phone despite answering the call on your computer.

 

• On the left hand side, the gear icon will allow you to choose the audio output and microphone to use, similar to other virtual meeting tools such as zoom or teams.

 

 

 

• You can search for users by typing in their name in the search bar. If you know the users first name, or last, you can search it using the search bar. This is only users at UT Southern, this will not work for anyone who does not have a office phone at UT Southern. When you search a user, you can quickly find their extension and direct number by clicking their profile.

 

 

 

• If you need to make an internal call, and know the users extension, you can type in their extension, click the extension with the phone next to it, or click their name and the blue phone icon.

• For direct numbers, or an outside number, you will type 1 plus the area code and the full number. Once you have typed the full number, you will click the number from the search bar and it will call.