First Time Voicemail Instructions:
1. Dial the voicemail extension number 2500. You will hear "Welcome to the Mitel Voice Processing System"
2. Press the * key to identify yourself as a subscriber.
3. Enter your mailbox number and default password. The first time doing this, your mailbox number and your password are the same as your extension number.
4. Enter a new password using the 0-9 digits (up to 12 digits), and press the # key. The system prompts you to record your name. After the tone, record your first and last name, when finished, press #.
5. The system then plays a prompt that introduces you to the basic voicemail features.
To Initialize Your Mailbox To Set Your Greeting
1. Dial voice mail extension 2500.
2. Press *, enter your extension, the password, and then press #.
3. Press 4 from the main menu for Personal options.
4. Follow the prompts.
To Retrieve Messages
Internally
1. Dial voice mail extension 2500. When you hear the auto attendant greeting, press *.
2. Enter your mailbox number (extension number) and password, and then press #.
3. Select from available options to listen to messages.
Externally
1. Dial the main number (424-7396). When you hear the auto attendant greeting, press *.
2. Enter your mailbox number (extension number) and password, and then press #.
3. Select from available options to listen to messages.
From Your Email
Each time a voice message is left on your office desk phone; the voice message processor sends a copy of the same message as an attachment to your UTS email address. Please locate any email in your inbox folder whose sender is mitel@utsouthern.edu, and open the attached file to listen to your message.
Toggling Do Not Disturb
1. Get dial tone
2. Press infinity(∞)172
Toggling Hands Free Answer
1. Get dial tone
2. Press infinity(∞)119