First Time Voicemail Instructions:
1. Press the Message button on your phone. Depending on your phone model, the message button should look like the screenshots below:
53XX Series
69XX Series
2. Enter your default password (the first time doing this, your password is the same as your extension number), then press 1.
3. Enter a new password (4 to 10 characters) using the 0-9 digits. The system will then prompt you to confirm your password.
4. The system prompts you to record your name. After the tone, record your first and last name, when finished, press any key.
5. Press 1 to accept, 2 to review, or 3 to discard your name and re-record it.
6. The system prompts you to record a greeting. Keep your greeting short and professional. To end the recording press any key.
7. The system will play back your greeting. Press 1 to accept, 2 to review, or 3 to discard and re-record it.
8. If you want to define your personal contact number (such as your cellphone), press 1. If not, press any other key and proceed to step 11.
9. Enter your personal contact number using the keypad.
10. After you have entered your number, the system will read it back to you. Press 1 to accept, 2 to review, or 3 to discard and re-enter it.
11. Press # to skip adding a pager.
12. Press # to skip adding a fax.
13. You have now successfully set up your mailbox, and can send and listen to messages!
Menu Overview
See the image below for the flow of navigating your phone's menu
To Retrieve Messages
1. Press the Message button and enter your password when prompted.
2. Press 7 to play your messages.
3. After listening to a message, you can press the following buttons:
- 7 - Play again - repeats the message just played
- 2 - Answer - Send a response to the person who sent the message
- 4 - Give - Send the message to another mailbox or forward to an email address
- 5 - Keep - Save this message and play the next (if any)
- 3 - Discard - Delete the message just played and play the next (if any). Discarded messages cannot be recovered.
- 6 - Play Message Envelope - Tell who the message was from and when it was sent.
- 8 - Next Message - Skip ahead to the next message